Public Sector
Simplified

Public Sector Specialists

At Selective Travel Management, we understand the unique demands and responsibilities of public sector travel. With decades of experience and a deep understanding of public procurement processes, we deliver secure, scalable, and sustainable travel management—without compromising on service or accountability.

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Public Sector Frameworks

As a Travel Management Company that specialises in the unique requirements of public sector travel, Selective Travel Management are an approved supplier on multiple public sector travel frameworks including:

Crown Commercial Services reference RM6342, Lot 2
SUPC reference PFB4053SU, Lot 1, 2 and 3
KCS reference Y21005

Added Value

Simplified

15+ Years servicing various public sectors
Provision of full travel management services
Travel technology to “self-serve”, from booking to reporting, accounts and duty of care tools
Global reach, local service – covers UK and International business travel
Ability to direct award to reduce procurement timelines
Exclusive access to government, charity and higher education rates, which will help maximise your budget

24/7 in-house out of hours team to provide full support
Full integration capabilities
Highly personalised and fully bespoke service
Security vetted personnel to manage highly confidential travellers
Strict adherence to service level agreements and key performance indicators
Enable travel policy compliance through embedding of policy rules into booking systems
Provision of comprehensive reporting, including enhanced carbon reports

Success Stories

Simplified

Public Sector

Travel Policy Implementation: Off Contract and Out of Policy Bookings

Through a competitive tender process, this client appointed Selective Travel Management (STM) to manage their entire travel contract. The client had an estimated £1m travel budget with a large expenditure within the USA.

Public Sector

Travel Policy Implementation: Off Contract and Out of Policy Bookings

Overview

Objectives

The client had a very large off contract spend (approximately 33%). This gave the client limited visibility in times of emergency, no consolidated travel spend, and users were freely booking out of policy travel. It was a stated aim for this client to bring all expenditure within contract, with zero off contract spend. They also wanted to tighten controls over out of policy expenditure.

Challenges

As this was a new client for STM, we had no historical data to rely upon and we knew that some travellers were not happy to use a nominated Travel Management Company (TMC).

Solution

STM engaged with the client and provided a fully customised self-booking platform with a built-in approval process. All bookings within policy did not require to be approved, whereas all outside of policy needed to be sent to a nominated approver to confirm the option. Enforcing an approval process immediately saw users select an option that was within policy. Out of policy bookings fell and now approximately 91% of all bookings comply with the client’s travel policy Off contract spend was more difficult for STM to immediately reduce. Through a marketing campaign and account managers hosting regular meetings, we were slowly able to encourage users to try STM. We advised on the virtues of booking through a TMC and dispelled any myths as to why they would not use us. Within the first 6 months of servicing this client, off contract spend had reduced to 25% and with further engagement, we reduced this further to only 8% after a full 12 months. After the initial 12 months and the drastic reduction in off contract expenditure, the client mandated that 100% of travel must be booked via STM and closed off all internal expense claims.