Overview

Selective Travel Management (STM) have been managing the travel contract for this client for a number of years. The client had previously travelled to a particular city within China, however due to a new project, travel was expected to exponentially grow to the city.

Objectives

The client wanted to reduce expenditure to this key location.

Challenges

Language and time zone was the only real barrier, but one that was easy to overcome for STM. 

Solution

We analysed our data and verified that the client had booked over 200 room nights within the city over the previous 12 months. This was expected to exceed 1,000 room nights over the coming 12 months. The data was further analysed and we conducted a request for proposal (RFP) with the majority of properties, aiming to create a preferred list of venues within the city.  

Through engaging with the client’s employees based within the city, we were able to translate our RFP template into Mandarin and sent this to 15 different properties. 9 properties returned the RFP within the two-week timeframe and we selected three 4-star properties and two 5-star hotels. These five properties became the preferred list of accommodation, and all subsequent stays were booked in one of these five venues.

The average cost of a room has fallen by circa £55 per night, which has resulted in a saving of £55,000 per annum.